Last updated: August 17, 2026

Cancellation & Refund Policy

This policy applies to all paid Mercon AI subscription plans.

1. Cancellation

Subscriptions renew automatically at the end of each billing period until cancelled. You may cancel at any time from your account settings. Cancellation takes effect at the end of your current billing period; you retain access until that date, and no further charges are made afterward.

2. Refunds

Fees are non-refundable after the billing cycle starts, with two exceptions:

  • 48-hour first-charge refund — cancel within 48 hours of your first charge for a full refund.
  • Technical issue refund — a prorated refund for the affected period if we cannot resolve a technical issue within 72 hours.

No refunds or credits are issued for partial billing periods. Upgrades and downgrades take effect according to the terms shown at the time of the change; no fees are refunded on plan changes.

3. Account Termination

We may suspend or terminate your account for violations of our Terms of Service, including fraudulent activity or abuse. Terminated accounts are not entitled to refunds or compensation. If we cancel an active paid subscription ourselves, we will refund the unused portion on a pro-rata basis.

4. How to Request a Refund

Email refund requests to microsaassolutions@gmail.com within 7 days of the charge, including the email address associated with your account. Approved refunds are processed within 5-7 business days to the original payment method.